Privacy Policy

Last updated: 20.11.2024

AmaNet Solutions we respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [www.amanetsolutions.com] (the “Site”), and use any of our services, including but not limited to web hosting, game hosting, and email services. By accessing or using our services, you consent to the collection and use of your data as outlined in this Privacy Policy.

1. What Information We Collect

We collect several types of information from or about users, depending on how they interact with our services

(a) Personal Information:

Personal data refers to any information that identifies you as an individual. This may include

Contact Information: Name, email address, postal address, phone number, and company details when you register for our services or contact us for support.

Billing Information: Credit or debit card details, bank account information, and transaction history necessary for processing payments.
Account Information: Username, password, and other login credentials.

(b) Non-Personal Information:

We may collect certain non-identifiable data, including but not limited to:

Device Information: Device type, operating system, and browser type.

Usage Data: Information about your interactions with the Site, including IP address, geographical location, access times, and pages viewed.

(c) Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as web beacons and pixels) to enhance user experience, analyze traffic, and improve our services. Cookies may collect data about:

• Your preferences (e.g., language, region).
• User interactions and behaviors on the Site.
• Authentication and security purposes to help you stay logged in.

You can manage your cookie preferences in your browser settings, but disabling them may affect your use of some website features.

2. How We Use Your Information

We use your information for a variety of business purposes, such as:

Service Delivery: To set up and maintain your hosting accounts, including processing payments, issuing invoices, and providing customer support.
Customizatio: To personalize your experience and recommend additional services.
Marketing: To send promotional emails or special offers related to our services (with the option to opt-out at any time).
Compliance: To comply with legal and regulatory obligations, such as tax reporting or law enforcement requests.

3. Email Services

When you use our web hosting services, we provide free email accounts. These email services are secured and managed on our servers. While we take all necessary precautions to protect your email data,

You should be aware of the following:

• We do not monitor the content of your emails unless required by law (e.g., in response to lawful subpoenas or governmental requests).
• Your emails are stored securely, and we use encryption to safeguard your data in transit.
  
  

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data under certain circumstances:

Service Providers: We may share data with trusted third-party vendors who assist us in delivering services (e.g., payment processors, cloud storage providers).
Legal Compliance: We may disclose your data to comply with applicable laws, court orders, or governmental requests.
Business Transfers: If AmaNet Solutions undergoes a merger, acquisition, or sale, your data may be transferred as part of that transaction.

5. Data Security

We implement robust security measures to protect your personal data. This includes:

Encryption: We use SSL/TLS encryption for data transmission to ensure that sensitive data is encrypted and protected.
Access Controls: We limit access to personal data to employees, contractors, and agents who need the information to operate our services.
Regular Audits: We conduct regular security audits to maintain a high standard of data protection.

While we strive to secure your data, no security measures are infallible, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

Depending on your jurisdiction, you may have specific rights regarding your personal information. These may include:

Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Request corrections to any inaccurate or incomplete personal data.
Right to Deletion: Request the deletion of your personal data under certain circumstances.
Right to Restrict Processing: Ask us to restrict the processing of your data under certain conditions.
Right to Object: Object to our processing of your personal data for direct marketing or other purposes.
Data Portability: Request a copy of your personal data in a commonly used, machine-readable format.

To exercise any of these rights, please contact us at [[email protected]].

7. Retention of Information

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected.
• Comply with legal obligations (such as tax laws and regulatory requirements).
• Resolve disputes and enforce our agreements.

Upon request, we can delete or anonymize your data if retention is no longer necessary.

8. International Data Transfers

If you are located outside of the country where our servers are hosted, your information may be transferred to, and processed in, a different jurisdiction. By using our services, you consent to the transfer of your data to countries where privacy laws may differ from those in your country.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we may have collected data from a child, please contact us, and we will promptly take steps to delete such information.

10. Third-Party Links and Services

Our website may contain links to third-party sites or services. We are not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of any third-party services before providing any personal data.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

AmaNet Solutions
Email: [[email protected]]