Last updated: 20.11.2024

1. Acceptance of Terms

By accessing or using our services, you confirm your agreement to these Terms of Use. You are advised to review these terms regularly to ensure your understanding and compliance. If you disagree with any part of the terms, you must refrain from using our services immediately.

2. Description of Services

AmaNet Solutions provides a wide range of services, including but not limited to web hosting, game hosting, VPS hosting, and domain registration. Each service is subject to specific terms outlined at the time of purchase or subscription. It is your responsibility to understand the features and limitations of the services you subscribe to.

3. User Responsibilities

• You must ensure all activities conducted using our services comply with applicable local, national, and international laws and regulations.
• Prohibited activities include but are not limited to hosting or sharing illegal content, distributing malware, phishing, or engaging in any activity that disrupts our services or the services of others.
• It is your responsibility to maintain accurate account information, including a valid email address, to receive important service updates.
• Account security is paramount; sharing your login credentials with others is strictly forbidden. If you suspect unauthorized access, you must notify us immediately.

4. Payment and Billing

• Billing Complaints: Any disputes regarding billing must be reported within 3 business days of the transaction. After this period, complaints may not be addressed.
• Payment Deadlines: Payments must be made promptly as per the invoice schedule to ensure uninterrupted service. Late payments may result in service suspension or additional charges.
• Price Changes: We reserve the right to modify our pricing structure or introduce new fees. Notifications will be sent via email or posted on our website at least 15 days in advance.

5. Refund Policy

Refunds are available only within 3 days of your initial purchase, provided the service has not been used in violation of these terms. Refunds do not apply to domain registration fees, setup fees, or other non-refundable services. Any request for a refund must include valid proof of payment and a clear explanation of the reason for the request.

6. Service Suspension and Termination

• We reserve the right to suspend or terminate services for any user who violates these Terms of Use or fails to make timely payments.
• In cases of severe violations, such as hosting illegal content, services may be terminated without prior notice. Users will be held liable for any damages resulting from such actions.
• Upon termination, all user data stored on our servers will be deleted after a 30-day retention period unless otherwise required by law.

7. Limitation of Liability

AmaNet Solutions is not liable for any damages, including but not limited to data loss, service interruptions, or unauthorized access, caused by factors beyond our control. We do not guarantee uninterrupted service and are not responsible for downtime due to maintenance, server failures, or other technical issues.

8. Indemnification

You agree to indemnify and hold AmaNet Solutions, its affiliates, and employees harmless from any claims, damages, or expenses, including legal fees, arising out of your misuse of our services or violation of these Terms of Use.

9. Intellectual Property

All content, logos, trademarks, and other intellectual property on our website and services are the exclusive property of AmaNet Solutions. Unauthorized use, copying, or redistribution is strictly prohibited and may result in legal action.

10. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the jurisdiction where AmaNet Solutions is registered. Any disputes arising under these terms will be resolved exclusively in the courts of this jurisdiction.

11. Changes to Terms

We may update these Terms of Use periodically to reflect changes in our services or legal requirements. All updates will be communicated via email or posted on our website. Continued use of our services following updates constitutes your acceptance of the revised terms.

12. Support

Technical support is available through official channels, such as our support portal or email. While we strive to resolve all issues promptly, response times may vary depending on the complexity of your query. Support for third-party software is limited and may incur additional fees.

13. Privacy and Data Protection

We prioritize the privacy and security of your personal data. All data is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and processing of your data as outlined in the policy.

14. Dispute Resolution

In the event of a dispute, we encourage users to contact us directly to resolve the issue amicably. If the dispute cannot be resolved through negotiation, it will be escalated to binding arbitration or settled in court, as applicable under governing law.

15. Contact Us

For inquiries or concerns regarding these Terms of Use, please reach out to us:

AmaNet Solutions
Email: [email protected]